Online Student/Staff Information and Payment Information

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    All families must fill out a new Free and Reduced Meal Application, unless your students attends a CEP school. Please click the Family Portal link below. 

    Ann Arbor Family Portal

     

    Family Portal provides an easy to use, efficient way to make payments for a la carte items quickly and securely anytime using a simple internet connection. Family Portal runs in real time, so the payment will show at the school in seconds. Family Portal also offers the following features:

    • Tutorials on how to navigate Family Portal
    • Make online deposits to your student's meal account
    • View purchases and payment histories and account activity at no cost
    • Set up reminders for when your student's balance is low
    • Transfer funds among siblings
    • Fill out the Free and Reduced Meal application

    You will need to register for the first time.  

    All families need to complete the Free and Reduced Family Application and this can be done through the Family Portal.  There is a benefit button that will take you to the application page.

    If you don't plan on putting any funds into your student's a la carte food account through the Family Portal you still need to complete the Free and Reduced Family Application under "Apply for Benefits". 

     
     AAPS & Chartwells Meal Charging Policy

    In the event a student does not have sufficient funds in hand or in their account to pay for an a la carte food item, the student will be allowed to charge a meal to their account. This policy prohibits AAPS and food service staff from:

    • identifying students who cannot pay for a la carte items or owe a negative balance in any way, such as wristbands, or handstamps,
    • make students perform chores or work to pay for their meals,
    • dispose of a meal after it has been served due to an unpaid meal balance,
    • have direct communication with students about their unpaid balance unless all communication channels have been exhausted with the parent/ guardian, and
    • discuss negative meal balance with the student in the presence of other students.

    Parents/guardians are encouraged to pay for the a la carte items charged to the student account as soon as possible, as all unpaid balances must be paid in full by the end of each semester (or trimester). Parents/guardians of students who charge for a la carte items will be encouraged to apply for free or reduced-priced meals. Cash is not accepted in the school cafeterias.

    USDA NON DISCRIMINATION STATEMENT



    In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

    1. US Mail:
      U.S. Department of Agriculture
      Office of the Assistant Secretary for Civil Rights
      1400 Independence Avenue, SW
      Washington, D.C. 20250-9410

    2. Fax: (833) 256-1665 or (202) 690-7442

    3. Email: program.intake@usda.gov

    This institution is an equal opportunity provider.